Privacy policy

This Privacy Policy describes the ways in which Personal Information about individuals (“Users”) who use this website (the “Website) may be collected, stored and used by Ipsen Pharma SAS, located at 65 Quai Georges Gorse, 92100 Boulogne-Billancourt, France (“Ipsen”), the data controller.

THIS PRIVACY POLICY MAY PERIODICALLY CHANGE, BE MODIFIED, OR OTHERWISE UPDATED WITHOUT PRIOR NOTIFICATION. However, your Personal Information (as defined below) will always be handled in accordance with the Privacy Policy that was in effect at the time of collection.

1. Personal Information collected:

Ipsen may collect Personal Information automatically when you access or use the Website, specifically:

  • Technical information. We collect information about your use of the website (e.g., operating system, type of browser used, whether a proxy is used, location of the device inferred from your IP address that identifies your computer, access time, accessed pages and the link that enables you to access our website).
  • Browsing information. We use tracking technologies to collect data about you when you use our website.
  • Information submitted in the webforms of this website.

2. Use of Personal Information:

In accordance with current personal data protection regulations, we only collect Personal Information when we have a legal basis to do so.

Personal Information is collected based on our legitim interest, for the following purposes: to manage cybersecurity of the website and to prevent fraudulent acts in order to ensure the security of our assets and contents.

Your Personal Information will not be sold, shared or otherwise distributed to third parties without your consent, except where we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

3. Term of retention of Personal Information

Your Personal Information is stored as long as required for the purpose for which it was collected and, in any case, will be destroyed at the end of such period.

Please see the table below for additional details about these periods:

PurposeApplicable data categoriesPeriod of storage before erasure
Security of the websiteTechnical information of your device (IP address, device type, browser ID, etc..)12 months, then the data is either deleted or anonymized

4. Security

Your Personal Information will be stored on secure servers and maintained strictly confidential. 

5. Your rights

You may have the following rights regarding your Personal Information depending on the circumstances and applicable legislation:

RightWhat does this mean?
1. The right of accessYou have the right to obtain access to the information processed by Ipsen.
2. The right to rectificationYou are entitled to have your information corrected if it is inaccurate or incomplete.
3. The right to erasureThis is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for Ipsen to keep using it. This is not a general right to erasure; there are exceptions.
4. The right to restrict processingYou have rights to ‘block’ or suppress further use of your information in certain circumstances. When processing is restricted, Ipsen can still store your information, but may not use it further.
5. The right to data portabilityYou have rights to obtain and reuse your personal data in a structured, commonly used and machine-readable format in certain circumstances.
6. The right to objectYou have the right to object to certain types of processing, in certain circumstances.

If you wish to contact us regarding our use of your Personal Information or exercise any of your rights regarding your Personal Information, please email us at

If you contact us, please indicate the specific reason why you are contacting us and include a copy of a piece of identification (e.g., ID card, passport, driver’s license), subject to applicable legal requirements. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us. In this case, you will be informed about this and your Personal Information will only be retained to meet those purposes.

6. Cookies

This Website uses anonymous analytics, including cookies generated by Google Analytics. Cookies are small data files which are placed on your computer, smartphone or other device. Cookies are stored on the hard disk of your device without any risk of damaging it.

Cookies allow us to collect automatically certain user data during your use of the Website, such as:

  • The IP address of the User (this address, which allows access to the Internet, is assigned to the device of the User by the Internet service provider and the information, which changes according to the session of the User, is not directly personally identifiable);
  • The date and time of the visit of the User on the Website;
  • The operating system of the User’s device as well as its browser;
  • How the User accesses the Website.

The Website uses several types of cookies:

Strictly necessary cookies: These cookies are essential in order to enable you to move around the Website securely and use its features.

Performance cookies: These cookies collect information analytics about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from the Website. This includes analytics cookies generated by Google Analytics.

Website. This includes analytics cookies generated by Google Analytics

These types of cookies do not collect information that directly identifies Users, but instead make use of numbers and codes. This information is solely used to administer the Website and improve the User experience. The information is not used to create profiles on Users or to provide targeted advertising.  Ipsen will not retain the personal data collected (the cookie identifier) for longer than thirteen months.

You may prevent the registration of cookies by configuring your navigator to warn you before accepting cookies, or always to refuse cookies. Additional information concerning cookies may be obtained at:

7. For US Residents

We are collecting your personal information in order to fulfill your request. Your request and information will be shared with Ipsen’s US affiliate for review and processing.  Please see Ipsen’s US privacy policy governing transferred information at The California Consumer Privacy Act of 2018 (CCPA) gives California residents certain rights, including the right to know what categories of personal information Ipsen collects about you and the purposes for which such information is collected. More information can be found in our Privacy Policy available at California residents who are unable to review or access this notice due to a disability may call 844-975-1739 to access this notice in an alternative format.

This Privacy Policy was last modified on February 2021.